Shipping Policy

Sensationnel Wigs Hours of Operation: 

We are open for business Monday-Friday 8am-5pm Eastern Standard Time (EST). We are closed on the following holidays. (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year's Day) 

General Shipping Policy:

We ship all orders via USPS, using Priority Mail meaning your package is insured
and 2nd choice is UPS. We will make every attempt to use USPS. This service
provides delivery confirmation/tracking for all orders.

Order Processing Times: 
Please allow 3-5 business days to process your order, all orders processed after 4 pm will be considered next business day orders. Orders placed on holidays and weekends will be processed on the next business operational day.

Note: We make every effort to process your order as quickly as possible. 

Delivery time: (Time after the carrier receives your package)

For US Orders: Normally takes 2-5 business days, EXCLUDING WEEKENDS & Holidays. The estimated delivery date is NOT GUARANTEED; it is an estimated date given by the shipping carrier. 

Shipping Rates: (Wholesale Accounts Only) 

Your shipping rate is based on the ship to address from our warehouse and the weight of the order. We have no control over shipping rates. Shipping rates will be added to all orders prior to being processed for shipment. 

***Disclaimer:

Sensationnel Wigs is not responsible for stolen, or packages stated as “Delivered”. Contact USPS or your local police department to file a claim in these instances.