Return Policy

Refused Package / Undelivered as Addressed (Return to Sender)

The following will occur in the event you place an order using an incorrect or undeliverable address:  

The purchaser is responsible for providing the correct mailing address. We do not make address adjustment unless notified. So please verify you entered the correct address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We cannot be responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address you can email us at: www.sensationnelwigs.com with the correct shipping address before your order is shipped. Once shipped We Will Not be responsible for the wrong address.

- If you wish to have your order reshipped, there will be an additional payment needed for the cost of shipping.

- If you are unwilling or unable to pay for these additional shipping cost, your package will be treated as a return and a 10% restocking fee will be applied, and the additional shipping cost are not refundable.